How to Check Your Singapore PR Application Status

Last updated: 26 September 2026

If you applied for Singapore PR on or after 26 June 2024, check your PR application status in MyICA: log in with your Singpass and use "Enquire Application Status". ICA says MyICA is where you check PR applications submitted from 26 Jun 2024 onwards. If you applied before that date, the ICA ePR e-Service page has a separate "Enquire Application Status" link for older applications.

Finding the screen is the easy part. Knowing what it means when nothing has changed for weeks is harder. For eligibility and the application steps, see our PR application guide.

Where Do You Check Your PR Application Status?

Which portal you use depends on when you submitted:

• Submitted on or after 26 June 2024: MyICA, with Singpass (ICA check-status page).
• Submitted before 26 June 2024: the "Enquire Application Status" link for older applications on the ePR e-Service page.

Who can check. ICA's PR enquiry form says the main applicant or sponsor may check the status online through MyICA or the e-Service. Singpass holders use MyICA. ICA's answers on updating your details tell non-Singpass users to log in to the e-Service with the submitted application Reference ID. Its answer on checking status is narrower: online access needs a valid Singpass, with an e-Service login for a non-Singpass holder below 15 years old. The ePR e-Service page has a separate status link for foreign students below 15.

Keep your reference number somewhere safe. The enquiry form asks for your application reference number, NRIC or FIN, and travel document number.

If the portal will not load. MyICA and the e-Services have scheduled maintenance windows, which ICA announces on the ePR e-Service page. If the e-Service gives you an error, ICA asks you to complete the enquiry form with a screenshot of the error message.

What Your Status Screen Can Tell You

ICA does not publish a full list of the status labels its screen shows, so this article names only the ones ICA confirms.

• A clarification request. ICA says you "will receive a clarification notification from ICA via ICA e-Service if additional information or documentation is required" (ICA answer). This one needs action from you.
• "In-Principle Approval". ICA confirms this as an application status. When your application shows it, you get a notification to download your outcome letter. ICA's PR page says successful applicants receive an In-Principle Approval and are granted PR once they fulfil the conditions.
• "Withdrawn". ICA's answer for applications marked "withdrawn" gives no reason. It asks you to contact ICA through the enquiry form with your full name, identification number and application number.
• An outcome. ICA informs you of the outcome by email, or by post for applications submitted before 26 June 2024, and you can also check it online (ICA PR page).

What ICA does not say. ICA does not say whether the screen shows any stages between submission and the outcome. It also does not say you will be notified every time something changes. The notifications ICA does describe are for clarification requests, the outcome letter, and the steps after approval. Nothing ICA publishes suggests that a screen which has looked the same for months is, on its own, a sign of a problem.

Still Pending After Two, Four or Six Months?

ICA's PR page says: "Applications will be processed within 6 months, provided all the required documents are submitted and are in order. Some applications may take longer to process."

Its service commitment also says "within 6 months". ICA's answer on processing time says applications "take about 6 months to process" and that "depending on the complexity of the case, some applications may take more than 6 months to process". So treat six months as ICA's guide, not a deadline. We checked these ICA pages on 24 September 2026, and ICA can change its wording without notice.

At two months. You are well short of ICA's six-month figure. Nothing needs doing unless you have had a clarification request or your circumstances have changed.

At four months. Still short of six months. Respond to anything ICA asks for, report changes, and otherwise wait.

At six months and beyond. ICA's answer on processing time gives about 6 months "provided all the required documents are submitted", and says some applications may take longer "depending on the complexity of the case". It does not publish how much longer, or a typical range past six months.

ICA's PR enquiry form has a "Check application status" option, but choosing it sends nothing to ICA. The form says applications "generally take 6 months to process" and points you back to the "Enquire Application Status" function in the e-Service.

Note the condition in ICA's wording. The six months assumes your documents are complete and in order. ICA does not say how a clarification request changes that figure.

When Should You Contact ICA?

Contact ICA if your outcome did not arrive by post (ICA answer), if your application shows "withdrawn", or if the e-Service gives you an error. For an e-Service error, choose "PR application process" on the enquiry form, then "Report technical issue(s)". It has fields for the e-Service's web address and attachments. "Others" under the same choice also takes a message.

For most other questions about a pending application, ICA's PR enquiry form sends you back to do it yourself online. It lists three choices under "A pending PR application":

1. "Check application status": use "Enquire Application Status" in the e-Service.
2. "Enquire about clarification request": the covering letter and "Request for extension" steps below.
3. "Update new details / circumstances": for a change of personal particulars (employment, travel documents, qualifications, contact details, National Service), "select 'Update information' within your case summary page". For a residential address, MOM-issued pass holders update it on MOM's website and ICA-issued pass holders use ICA's e-Service.

For all of these, the form shows "You may close this page or select another option." The only exception is "Other changes to application", under the third choice, which takes a message.

For what counts as a change of circumstances, see the section "What if your circumstances change during processing?" in our PR application guide.

How to reach ICA:

• The enquiry form at go.gov.sg/ica-pr-enquiry is the channel ICA points to for PR matters. ICA's feedback page says it targets a reply within three working days, and will get in touch if it needs longer. That is a target for replying to your enquiry, not for deciding your application.
• The ICA Call Centre is on 6391 6100, Mondays to Fridays, 8.00 am to 5.30 pm, closed on weekends and public holidays (ICA contact page).

What to Do While You Wait

Do not submit a second application. ICA says new or repeated applications for the same person "will not be accepted while the current application is still in process".

Keep your pass valid. If you applied under the PTS scheme, which needs a valid Employment Pass or S Pass, ICA says a terminated work pass will affect your application. ICA's answer on checking status also tells applicants whose Singpass has been invalidated and who no longer hold a valid pass to note that their PR application has been rejected. If your job is at risk, read what happens if you lose your job while your PR is pending.

Answer clarification requests in full. Upload what ICA asks for. If you cannot get a document, ICA's enquiry form says to upload a covering letter, in JPEG or PDF, explaining why. If you need more time, open the pending clarification in the e-Service and use the "Request for extension" button. ICA does not publish a standard number of days for responding.

Keep your documents within reach. Use the PR document checklist to keep them in one place for any request.

Keep your details current. Put a new passport or a new job into "Update information" when it happens. For a change that has no field there, use the enquiry form.

Watch your email and the e-Service. That is where clarification requests and outcome notifications arrive.

Only the main applicant or sponsor can check your status online, and no consultant can speed it up, us included. ICA's PR page states it has no affiliation with any immigration consultant. Where we help is before an application goes in: if a family member is planning one, or you are thinking about applying again later, a profile review is the place to start.

When the Decision Arrives

Download your outcome letter straight away. ICA says the outcome letter is available online for up to two months from its issuance date. After that, you cannot view or download it online. Save a copy the day it appears.

If your status shows "In-Principle Approval". ICA issues an IPA letter with administrative details and conditions. The applicant and sponsor must then attend in person at the ICA Services Centre to complete the PR formalities. The main applicant or sponsor can request more time through the e-Service, subject to ICA's approval (enquiry form). Then read what to do after your PR is approved, including the Re-Entry Permit guide for travel as a PR.

If your application is rejected. Read the outcome letter carefully and keep a copy. ICA's answer on checking status says: "You may consider submitting a fresh application online if there are changes to your circumstances." If you want help deciding what to do next, our appeal team can look at your case with you.

Frequently Asked Questions

Can My Sponsor Check the Status for Me?

Yes. ICA says your sponsor may check the status of your PR application online through ICA's e-Service.

I Did Not Receive My Outcome by Post. What Now?

ICA says to contact it through the enquiry form. Also check MyICA or the e-Service, because the outcome letter is only online for up to two months.

How Long Does ICA Take to Decide a PR Application?

ICA says applications are processed within 6 months, provided all the required documents are submitted and in order, and that some take longer. It publishes no figure for how much longer.

Does a Long Wait Mean My Application Will Be Rejected?

ICA does not say that a longer wait points to either outcome. It says some applications take more than 6 months, depending on the complexity of the case. Until the outcome is released, an unchanged PR application status does not tell you which way it will go.